How quickly can I get my order?

Standard production is typically 7–12 business days after final approval. Timelines vary by box type, printing, and destination.

How do I measure the right box size?

Measure your product Length × Width × Height, then add clearance for inserts or cushioning, commonly 1–2 cm per side depending on the product. Custom Boxes Tech can help confirm sizing with your dieline.

Do you provide eco-friendly packaging options?

Yes. Options can include recycled kraft and paper-based materials, plus eco-friendly add-ons depending on your box type and availability.

Can I track my order after purchase?

Yes. Once dispatched, you will receive tracking details by email or SMS based on your order setup.

Do you offer samples before a full order?

For many products, yes. Samples help you review structure, material feel, print quality, and fit before production.

What artwork file formats do you accept?

Accepted file formats include AI, high-resolution PDF, EPS, SVG, and PSD. Artwork should preferably be 300 dpi and fonts should be outlined wherever possible.

Primary vs secondary packaging — do you provide both?

Yes. Custom Boxes Tech can produce both product packaging and outer cartons depending on your requirements.

Do you offer design help if I don't have artwork?

Yes. Custom Boxes Tech can assist with structure, dielines, layout guidance, and print-ready proofs.

Cookie Policy - Custom Boxes Tech

1. What Are Cookies?

Cookies are small files placed on your computer, tablet, or mobile phone when you visit our website. They are widely used to make websites work efficiently, as well as to provide information to the owners of the website.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: Required for website functionality and security
Performance Cookies: Help us understand how visitors use our site
Marketing Cookies: Remember your preferences and track your interests

3. Types of Cookies We Use

Session Cookies

These temporary cookies expire when you close your browser. They help us remember information about your visit while you're on our website.

Persistent Cookies

These cookies remain on your computer for a longer period and help us recognise you when you return to our website, so we can personalise your experience.

Third-Party Cookies

Some pages may contain content from external providers, such as analytics services. These providers may set their own cookies on your device. We do not control these cookies.

4. Cookie Control

You can control and manage cookies in your web browser. Most browsers allow you to:

See what cookies you have received
Block cookies from specific websites
Block third-party cookies
Delete all cookies when you close your browser

Please note that disabling certain cookies may affect the functionality of our website and some features may not work as expected.

5. Cookies Used on Our Website

Essential

LARAVEL_SESSION: Maintains your session on the website
XSRF-TOKEN: Prevents cross-site request forgery attacks

Analytics

_ga: Google Analytics — helps us understand how visitors use our site
_gid: Google Analytics session tracking

6. Your Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by changing your cookie settings in your browser or by contacting us directly.

7. Contact Us

If you have questions about our cookie usage, please contact us at: info@customboxestech.co.uk

Effective Date: May 2024

CookiePolicy