How quickly can I get my order?

Standard production is typically 7–12 business days after final approval. Timelines vary by box type, printing, and destination.

How do I measure the right box size?

Measure your product Length × Width × Height, then add clearance for inserts or cushioning, commonly 1–2 cm per side depending on the product. Custom Boxes Tech can help confirm sizing with your dieline.

Do you provide eco-friendly packaging options?

Yes. Options can include recycled kraft and paper-based materials, plus eco-friendly add-ons depending on your box type and availability.

Can I track my order after purchase?

Yes. Once dispatched, you will receive tracking details by email or SMS based on your order setup.

Do you offer samples before a full order?

For many products, yes. Samples help you review structure, material feel, print quality, and fit before production.

What artwork file formats do you accept?

Accepted file formats include AI, high-resolution PDF, EPS, SVG, and PSD. Artwork should preferably be 300 dpi and fonts should be outlined wherever possible.

Primary vs secondary packaging — do you provide both?

Yes. Custom Boxes Tech can produce both product packaging and outer cartons depending on your requirements.

Do you offer design help if I don't have artwork?

Yes. Custom Boxes Tech can assist with structure, dielines, layout guidance, and print-ready proofs.

Terms & Conditions - Custom Boxes Tech

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Custom Boxes Tech's website for personal, non-commercial transitory viewing only. Under this license you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display
Attempt to decompile or reverse engineer any software contained on the website
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or "mirror" the materials on any other server

3. Disclaimer

The materials on Custom Boxes Tech's website are provided on an "as-is" basis. Custom Boxes Tech makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

4. Limitations

In no event shall Custom Boxes Tech or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

5. Accuracy of Materials

The materials on our website could include technical, typographical, or photographic errors. Custom Boxes Tech does not warrant that any of the materials on our website are accurate, complete, or current. We may make changes to the materials at any time without notice.

6. Links

Custom Boxes Tech has not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Custom Boxes Tech. Use of any linked website is at your own risk.

7. Modifications

Custom Boxes Tech may revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these terms.

8. Inquiry Submissions

When you submit an inquiry form, you grant Custom Boxes Tech the right to use the information provided for quoting, production, and service delivery purposes. Design files and artwork submitted will be treated confidentially and not shared with third parties without your consent.

9. Intellectual Property Rights

Unless otherwise stated, Custom Boxes Tech owns the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may access this for personal use subject to restrictions set in these terms and conditions.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts located in the United States.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: info@customboxestech.com

Effective Date: May 2020

Terms &Conditions